JLC focuses on learning design and facilitating workshops on inclusive leadership, conflict resolution, and emotional intelligence. Additionally, we help you prevent disagreements from escalating by providing direct conflict analysis, mitigation, and resolution services.
"I contracted with JLC to lead a conflict resolution seminar for 260 entrepreneurs from diverse backgrounds, countries, and languages, because I knew [they are] an expert on this topic who could also make it applicable and approachable. I met with Jessica to share the objectives for the session, and she prepared a thoughtful and interactive session for our participants. One of my favorite parts about working with Jessica is how approachable and open she is. After the seminar, participants walked away with tangible strategies to think about conflict a different way and were equipped with tools to apply when they next found themselves in conflict. I heard feedback from our participants that the information was “eye-opening” and new information for them. I highly recommend Jessica’s expertise on conflict resolution for any organization."
- Katie Kattula, Program Officer, Young Leaders of the Americas Initiative, IREX
“We hired Jessica to help create a training manual for Insider Mediators, and her knowledge and experience were key to the project’s success. Jessica consistently met deadlines, ensuring the project stayed on track. Her international experience allowed her to guide us in presenting information in a way that was both flexible and adaptable for various audiences. Drawing on her knowledge of conflict transformation and extensive experience with training programs, she helped us design a clear and practical manual that will serve as an invaluable resource for training mediators worldwide. I highly recommend Jessica for her professionalism, cultural insight, and expertise in instructional design.”
- Levi Heath, Program Officer, Search for Common Ground
“We hired Jessica to create a mental health toolkit and a series of video trainings for our Global Connections department, and the results exceeded our expectations. Her cross-cultural and global expertise was invaluable in tailoring the content to our diverse, international team. Jessica's ability to address mental health in a culturally sensitive and practical way made the toolkit highly relevant and accessible across different regions. The video trainings were engaging, insightful, and well-received. I highly recommend Jessica for any project requiring a global perspective and thoughtful, impactful content.”
- Iryna Lambrianides, Ph.D., PMP, Organizational Transformation Lead, FHI 360
"The training with JLC is one of the trainings I remember the most because I had significant learnings that have lasted over time and I have been able to apply it to my work. JLC used very practical, innovative, and creative exercises, and also adapted the training to the local context in Central America with an international audience. In a short time, I learned new content without feeling overwhelmed. They managed to connect with all the participants and make us feel in a respectful, safe, and inclusive space."
- Training-of-Trainers Participant for the U.S. Department of State's Securing Access to Free Expression Program in Central America
"When the COVID-19 pandemic hit, Jessica quickly utilized her vast training and facilitation skills to develop best practices for maintaining human connections in online learning and collaboration. She developed a training and toolkit on the topic and presented it to staff around the world. In designing and delivering training materials, Jess always considers access, safety, inclusion, and respect. This came through in the resources that she developed for our entire organization. Jessica's training helped our organization (and by extension, partners around the world) to collaborate in meaningful, authentic, and impactful ways when life as we knew it was changing so rapidly.”
- Stanley Currier, Senior Technical Adviser, IREX
"I have encountered conflicts with many different partners in my work. This workshop allowed us to practice analyzing the unspoken feelings in conflicts, reflect on our habitual responses when encountering conflicts, and learn the five steps of conflict resolution.”
- Workshop Participant from Taiwan, U.S. Department of State Global Fellows Program